Terms of Use | RaeLearn

1. Acceptance of Terms

By accessing or using RaeLearn (the "Platform"), operated by RAEFORM ("we," "us," or "our"), you agree to be bound by these Terms of Use. If you do not agree, you may not use the Platform. We reserve the right to update these terms at any time; continued use after changes are posted constitutes your acceptance of the revised terms.

2. Eligibility

You must be at least 18 years old to create an account and purchase courses. By registering, you represent that all information you provide is accurate and that you have the legal capacity to enter into these terms. We may suspend or terminate accounts that provide false information without notice or refund.

3. Account Responsibility

You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Sharing your account credentials or allowing others to access your purchased content through your account is a material breach of these terms and may result in immediate termination without refund. Notify us immediately at rae@byraeform.com if you suspect unauthorized access.

4. Course Access and License

When you purchase or are granted access to a course, RAEFORM grants you a limited, non-exclusive, non-transferable, revocable license to access and view the course content for your own personal, non-commercial educational use. This license does not include:

Reproducing, distributing, or publicly displaying any course material
Reselling, sublicensing, or transferring access to any third party
Downloading or recording video, audio, or other content except where an explicit download option is provided
Using course content to develop competing products or training materials
Sharing login credentials so others may access your enrolled courses

Access to a purchased course is provided for the lifetime of the Platform. We do not guarantee perpetual access; if the Platform is discontinued, we will make reasonable efforts to notify users in advance.

5. Intellectual Property

All content on the Platform, including course videos, lesson text, templates, graphics, logos, and course structure, is the exclusive intellectual property of RAEFORM or its licensed contributors and is protected by copyright, trademark, and other applicable laws. Nothing in these terms grants you any ownership rights in Platform content. Unauthorized reproduction or distribution of our materials is a violation of these terms and applicable law, and we will pursue all available remedies.

6. Acceptable Use

You agree not to use the Platform to:

Violate any applicable local, national, or international law or regulation
Impersonate any person or misrepresent your affiliation with any entity
Attempt to gain unauthorized access to any portion of the Platform or its systems
Scrape, crawl, or extract content from the Platform by automated means
Interfere with or disrupt the integrity or performance of the Platform
Post, transmit, or link to any unlawful, defamatory, or harmful content

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including terminating the offending account without refund and reporting to law enforcement.

7. Payments and All-Sales-Final Policy

All purchases on the Platform are processed through our third-party payment processor. By completing a purchase, you authorize the applicable charge to your payment method. All sales are final. We do not offer refunds, credits, or exchanges under any circumstances. See our Refund Policy for the full statement. If you believe you have been charged in error, contact us within 14 days at rae@byraeform.com.

8. Group and Organization Accounts

Group accounts allow an organization administrator to enroll multiple learners. The administrator is responsible for ensuring that all enrolled learners comply with these terms. RAEFORM is not liable for any misuse by individual learners under a group account. Group account access may not be transferred to a different organization without our prior written consent.

9. Certificates of Completion

Certificates are issued upon verified completion of all required course lessons. They are for personal recognition only and are not issued by any accreditation body or government authority. We reserve the right to revoke a certificate if completion requirements were circumvented or if the account violated these terms. Certificates are non-transferable and have no cash value.

10. Disclaimers and Limitation of Liability

The Platform and all content are provided "as is" and "as available" without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be error-free or uninterrupted.

To the maximum extent permitted by applicable law, RAEFORM and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform. Our total liability to you for any claim shall not exceed the total amount you paid to us in the 12 months preceding the claim.

11. Termination

We may suspend or terminate your account at any time, for any reason, with or without notice, including if we believe you have violated these terms. Upon termination, your license to access course content immediately ceases and no refund will be issued. Provisions that by nature should survive termination, including intellectual property, payment obligations, disclaimers, and limitation of liability, shall survive.

12. Governing Law and Disputes

These terms are governed by and construed in accordance with applicable law. Any dispute arising out of or relating to these terms or the Platform shall first be attempted to be resolved by good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration, and the arbitrator's decision shall be final and binding on both parties. You waive any right to a jury trial or to participate in a class action.

13. Contact

For questions about these terms, contact us at rae@byraeform.com.